Deodorized fish emulsion12/31/2023 If alternatively, a refund is requested, the full purchase price and original shipping costs will be reimbursed. Upon approved evaluation of the returned item, we will send the customer a replacement. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues The package must be accepted and then returned by the customer to be eligible for a refund.Īfter 30 days from the delivery date, all sales are final and no reimbursement or exchange is possible. Please note that if you refuse a delivered package you will not be reimbursed. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at your return is accepted, we will send you a return shipping label or code, as well as instructions on how and where to send your package. Please note that for returns that are not the result of a defect, damage or mistaken item, the return shipping will be at your expense as well as a restocking fee 15% of the returned item's value. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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