Prosoft data rescue12/30/2023 Data Rescue also comes with full, US-based, support. With over 150 industry awards since 2002, you are getting a dedicated recovery software refined through success and experience. If you really want to be a "Mac support wiz" you need a set of finder-bootable drives "in your toolbox".Our new design, features, and functionality make Data Rescue the most comprehensive and robust data recovery software for enterprise environments. Installer drives won't permit this (to my knowledge). You can't run important third-party utilities (including data-recovery software) UNLESS you've booted to the finder. This would give you the opportunity to "get the data off of it" and onto a "known good" drive. if you had a FULLY BOOTABLE TO THE FINDER external drive, you could boot the Mac, and the problem internal drive MIGHT JUST MOUNT UP IN THE FINDER. If you boot the problem Mac using an installer, all you're going to be able to do is reinstall the OS, erase the drive (or run other Disk Utility functions), work with terminal.īUT. It has data on it, but the client can't "reach it". "I'm unclear a to why you suggested a drive that's bootable to the finder"īecause if "all you have" is a bootable "installer", it's not going to let you do anything other than run a VERY LIMITED set of options.Ī client has a drive "that's broken". I've seen post after post after post after post after post (had enough?) right here on macrumors, from people who had been using TM, and then tried to access their TM backups in a "moment of need" and. I would also urge them to use either CarbonCop圜loner or SuperDuper, and AVOID using Time Machine. If you support other Mac users, I would advise them to AVOID APFS whenever possible. I don't believe there are many (any?) recovery utilities that support APFS yet.Īpple has been very stingy on releasing the details of how APFS works. Each with a complement of recovery/repair utilities pre-installed. You want a "stable" of independently-bootable external drives (they could be USB flashdrives), each "bootable to the finder" (NOT to an OS installer). I've used them both numerous times with great success." "I do own a Macbook Pro, and have created a bootable USB installer for El Capitan and High Sierra. But, backups are the surest way to ensure your customers are able to pick up where they left off. If they have a CCC image of their drive, you can clone the new drive directly from the CCC image. If it is still readable, you can install the OS fresh on a new drive and then run the Migration Utility to pull everything off the old drive or TM backup. The latter can work as either an attached external dock, or as a unattached cloning device. To facilitate cloning, there are some decent USB dual docks that can effortlessly clone disks without having to use a Mac or PC to do the clone (under $50 generally). TM and CCC may be able to recover data from a failed Mac drive, you may be able to plug it in to a USB dock with SATA drive support ($10-20 typically). Or, if you are willing to go to the trouble, you can create boot install images on a Mac and install to the new drive from that. This will be infinitely faster than Internet recovery. Plenty of blogs detail how to do this, but you will need a Mac to do this. TM is designed for even the brain dead to be able to do regular backups (hourly by default) as long as they keep the backup drive attached.Ĭreate a USB boot installer drive, you should be able to use an 8 or 16GB stick for this. This might sound foolish, but there are a large number of folks out there who never think about backups until it is too late. First, be sure to encourage your customers to at least use Time Machine or better yet, Carbon Copy Cloner (CCC) to do regular backups.
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